Warranty and Returns


Materials and Workmanship

Key Leashes are hand-snapped and riveted and made of natural and genuine leather. Therefore, as with all leather and handmade products, surface imperfections and seams are unavoidable.  Each key leash is unique in appearance and construction.  We are committed to selling and shipping only the highest quality items.

Limited Lifetime Warranty

We are passionate about product quality and are confident that our products will serve you well till happily ever after.  The product is designed to withstand some wear and tear.

LeashNY guarantees all products to be of first-class materials and provides a lifetime warranty against any defects in material and workmanship.

The warranty does not apply to damage caused by abnormal or unreasonable use of any of the components (including repairs or alterations).

Repairs

If your purchase has a manufacturer’s defect covered, we will cover it under lifetime warranty, we will either repair or replace it, at our option, without charge. Please send to the address below. Include your name, address, phone number and e-mail address (optional) with a stamped return mailer envelope (or $5 to ship it back) and we will gladly repair the leash for you.

LeashNY *SOHO 548*
548 Broadway, 4F
New York, NY 10012